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    Information about the Reopened Bill Heller Outdoor Lap Pool

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    Outdoor Lap Pool Hours of Operation
    The Bill Heller Outdoor Lap Pool is now open for adult lap swimming! Please read this page carefully, as we have new safety and sign-up procedures.

    New Hours Starting Monday, August 31:

    • Monday–Thursday: 6:00 AM–8:00 PM
    • Friday: 6:00 AM–6:00 PM
    • Saturday–Sunday: 8:00 AM–4:00 PM

    Reservations are required, so please reserve in advance as we cannot accept walk-ins.

    New Pool Policies
    We are operating under very strict guidelines from the County of Santa Clara, which limit the number of swimmers and require us to keep some of our usual amenities closed, including locker rooms. Please review the policies below carefully.

    • Lap swim is reserved for active members (13+ years old) at this time.
    • If you don't have a MyiClubOnline account to reserve pool time, please scroll down to register your MyiClubOnline account. Your membership must be active to reserve a time.
    • Reservations are 45 minutes in duration and can be made up to 10 days in advance at the hour of the reservation with an active membership.
    • You may not have a reservation and hold a spot on the wait list for another time on the same day.
    • The maximum waitlist is two swimmers per reservation time. Both swimmers get an email immediately when someone cancels their reservation for that time.
    • You may only hold one wait list spot per day.
    • Swimmers may reserve up to four swim times per week (not more than one per day).
    • Please cancel online or contact us at (650) 223-8700 if you cannot make your swim time so another member can swim.
    • Maintain six feet of distance between individuals who are not in the same household at all times. Gatherings on the pool deck are prohibited.
    • Wear a face mask at all times, except when showering or in the pool.
    • Locker rooms will remain closed and towels will not be provided.
    • Our deck attendant will assist you with your lane assignment.
    • Swimmers must rinse off using the outdoor showers before entering the pool.
    • Swimming is limited to one swimmer per lane, except swimmers living in the same household may occupy the same lane (maximum of two swimmers per lane).
    • We ask that swimmers exit the pool and leave the facility as quickly as possible after their swim is complete or at the end of their 45-minute reservation.
    • We regret that no changing spaces are available under the current guidelines. Please do not change on the deck.
    • Staff will wipe down all commonly touched surfaces between session times and prepare for the next group to arrive.
    • All previously written pool rules still apply. Lifeguards and OFJCC staff reserve the right to enforce any unwritten rule to keep the pool area safe.

    What To Bring With You

    • Membership card or driver's license
    • Please arrive dressed in your swimsuit as our locker rooms and changing areas remain closed.
    • Your own goggles, towel, filled water bottle, face mask and any other aquatics workout equipment you may need (kick boards will be available for use).
    • A chair and table will be provided at the entry/exit of each lane for you to put down your personal effects.

    The Check-in Process

    • Please use your best judgment when deciding whether to return to the OFJCC. Anyone with respiratory or flu-like symptoms needs to stay home. Those who are considered by the CDC to be more vulnerable to COVID-19 or those who live with someone who vulnerable are strongly encouraged to exercise extra precautions.
    • Arrive no more than 10 minutes before your appointment time. If you are early, please wait in your car to respect physical distancing requirements. Swimmers will be allowed back to the pool five minutes before the start of their reservation.
    • Everyone (members and staff) will have their temperature taken and be asked to complete a health check at our welcome table prior to entering the facility. Temperature must be below 100° F.

    Step 1:  Make Sure Your Membership is Active
    Your membership must be active in order to reserve swim times. If you are not a current member and would like to become one, please email [email protected]

    Step 2:  Registering Your Fitness Account Online
    Once your membership is active, you can reserve swim times using MyiClubOnline. If you have not previously logged in to MyiClubOnline, you will need to register your fitness account, following these directions:

    • You will need both your Membership Agreement number and your Barcode number. If you aren't sure of these, please email [email protected] or call (650) 223-8700 for assistance.
    • Go to MyiClubOnline.
    • At the "Member Sign In" page, click the grey "Register" button at the bottom.
    • Enter your agreement number, full name and ZIP code to begin registering.
    • You may also be asked for your Barcode.
    • Enter your email and create your username and password to complete your registration.

    Trouble signing in?
    If you have previously registered your MyiClubOnline Fitness Account but cannot log in, you may use the "I forgot my username or password" link on the Member Sign In page. If it is possible that you used an older email address when you first registered, be sure to try that email address. If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700 for assistance.

    Step 3:  Reserving Your Outdoor Pool Time
    Once you have created your MyiClubOnline account, you can reserve swim time using the following steps. 

    • Log in to MyiClubOnline.
    • On the "Classes" page, please select the desired week to see available times and choose "Lap Swim."
    • Select the green "Enroll Now" button next to your desired time.
    • Reservations may be made up to 10 days in advance. Due to high demand, lap swim reservations are currently limited to four days/week.
    • Once you've completed your enrollment, you will receive a confirmation email.
    • Enjoy your swim time!

    If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700.

    Step 4:  (First time only)  Complete a New Waiver
    Once you have created your MyiClubOnline account, you can reserve swim time using the following steps. 

    • Before you come to campus for the first time, please fill out a new waiver here.
    • Check the consent box.
    • Insert your first name, last name and barcode.
    • Add up to 3 names of minors on your account.
    • Input email address where you would like your copy of the waiver to be sent.
    • Click "Submit." 
    • You will only need to do this the first time.

    If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700.

     

     

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