We just wanted to thank Ed, Jennifer, Brian and Courtney
for all your help in making sure our Stanford event was a success!
above and beyond what we were envisioning and thanks to you and your staff for
being so professional and flexible throughout the entire process. You were very
responsive every time and attentive to our needs.
With such a big event on the line and using a new venue, it
always seems a bit nerve racking but you all lifted that stress factor by
ensuring all details were covered.
Thank you for making our life a lot easier
this past weekend.
We look forward to having more events at the JCC in the
As you may recall, we held our gala fundraising event, Party for the Planet,
at the JCC Cultural Arts Hall last night. The event was a tremendous success,
thanks in no small part to the JCC. The facility was a perfect match for us—close to home, with both indoor and outdoor areas, room for our sizable crowd
and state-of-the-art A/V.
But even more than the actual space, I can't tell you how impressed I was with
your entire staff—they were amazing!! Jennifer was so responsive during the
planning phase, and when she went on maternity leave, Brandi picked up right
where Jennifer left off, for a seamless transition. At the event, she was a
constantly available, responsive, calm, pleasant, accommodating presence. She
came to check on me often, hovered (in a good way) near me during the stressful
set-up time, and even brought me a plate of appetizers because she saw that
there was no way I was going to get food if it wasn't hand-delivered to me!
Truly outstanding service from start to finish.
I also want to give a huge kudos to Brian, who did a fantastic job
with the complex A/V (made so by our large and enthusiastic band). He responded
with grace and calm to our many requests, sudden changes, and technical
surprises. When it became apparent that I was going to have to run the slideshow
from the floor myself (long story), I was feeling quite anxious. So Brian
offered to stay late to run it for me and be the liaison with Brendan, who was
in the booth. Our program ran long and so he stayed waaay later than he had
originally planned. When I thanked him, he responded, "I could see you were
nervous and wanted it to go well for you." What a gem!!!
Brendan was also fantastic! What an amazing staff!!!
And thank YOU again for giving us such a generous discount on the rental.
Your generosity enabled us to keep our costs within budget so that the funds we
raised could go where they are needed most—into our efforts to address climate
change and promote a healthy planet. Thank you again for helping us realize this
Eric and I contacted them (the
JCC) because we are highly considering them as our wedding venue location. The
experience was amazing right from the first email.
I've been contacting a lot of different places to try and get information, as
well as schedule a tour. I sent my email to the JCC and it wasn't even eight
hours later that I got my response from Ed Bancroft, the event coordinator for
the Palo Alto JCC. This email was super detailed, very sweet, very informative
and he sent over all the information we would need. Every other place I've been
emailing has either not given me information, had many errors, got the dates
wrong or did not respond at all. Ed's emailing method already had me in love
with this facility.
All the photos on websites (including their own) are very good, and really
depict the way the venue can be used. We went for a tour this morning (oh, he also scheduled us for an early morning
tour with only two days' notice) and it was delightful. Ed knew everything; he
answered questions before we even knew to ask. He was patient and wonderful, and
so happy to be there.
This facility is amazing, for wedding packages especially. I'm sure they can
accommodate just about any type of gathering, but for the price and what they
offer—it's amazing! The facility has only been open for nine years! It's so beautiful! They have
traveling art exhibits that really add to the class of the facility. Everything
is very clean; I would say it's modern and chic as well.
We are in love with this place and it is on the top of our list for venues!
This is absolutely the best venue for a wedding! We worked
with Ed, Jen and Brian, and they all have professional, friendly and overall
amazing personalities. Jen handled all the wedding day coordination. She was so
well organized and even made sure the bride and groom had water during the dance
party at the reception!! Brian is a talented AV master as he was able to put up
the best ceiling decorations and was also really helpful with other coordination
as well. Ed is definitely one of the best people we've worked with! He was so
personable and friendly. We really enjoyed working with their team and the space
itself is beautiful, large and well-managed. Definitely recommend this space for
a wedding or any other special event!
Oh, the dressing room is such a wonderful space! A small plus point to the
already amazing venue!
Deepal and Owen
Wow, thank you for such a
thorough follow-up, even after the event! And an additional thank you for the
extra labor in taking down those pesky lanterns. You have been the most patient
and helpful venue coordinator to work with. Alex and Alina (and we all) were so
lucky to have you.
Recently I had the pleasure of hosting my wedding here, and my husband and I had
the best experience ever. Ed Bancroft is the Events Manager, and he was very
enthusiastic and positive. Brian Hendrickson was our venue coordinator, and he
made our lives so easy.
The JCC has all the equipment anyone could possibly want for an event, and the
JCC was very generous with letting us use the equipment. Wireless mic, clip-on
mic, theater sound system, stage, stools, chairs, tables, amazing dressing
rooms, lots of bathrooms and parking, hot water, an ice machine, full kitchen,
walk-in fridge and freezer, power outlets, detailed maps of their campus.
The rehearsal was a bit stressful to coordinate everyone, but Brian was on hand
to give us all the equipment we needed and he even gave some advice about how to
run the ceremony more smoothly.
Security was really nice and helpful.
My husband and I and many of our guests are not Jewish but everyone was so nice
Everything ran so smoothly at the JCC. If you need to host an event here, I
would highly recommend it.
Thank you so much!
Elisha & Steve