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    Information about the Reopened Bill Heller Outdoor Lap Pool

    Make a Reservation

    Outdoor Lap Pool Hours of Operation
    The Bill Heller Outdoor Lap Pool is open for adult lap swimming! Please read this page carefully, as we have new safety and sign-up procedures.

    • Monday–Thursday: 6:00 AM–8:00 PM
    • Friday: 6:00 AM–6:00 PM
    • Saturday–Sunday: 8:00 AM–4:00 PM

    Reservations are required, so please reserve in advance as we cannot accept walk-ins.

    New Pool Policies
    We are operating under the guidelines from the State of California, which limit the number of swimmers and require us to keep some of our usual amenities closed. Please review the policies below carefully.

    • Lap swim is reserved for active members (13+ years old) at this time.
    • If you don't have a MyiClubOnline account to reserve pool time, please scroll down to register your MyiClubOnline account. Your membership must be active to reserve a time.
    • Reservations are 45 minutes in duration and can be made up to 10 days in advance at the hour of the reservation with an active membership.
    • Swimmers may reserve up to four swim times per week (not more than one per day).
    • Please cancel online or contact us at (650) 223-8700 if you cannot make your swim time so another member can swim.
    • Upon cancellation, other members will be able to reserve the swim time online at a first-come, first-served basis. Please be aware reserving one of these times does count towards your four swims per week.
    • NEW! We offer two types of lap swim reservations as on Monday May 17, 2021:
      • "Private Lane Lap Swim" will reserve a lane for just you or for you and up to two members of your household who are also active members and will lap swim with you in your lane.
      • "Split Lane Lap Swim" will reserve one half of a lane for you. With this type of reservation, each swimmer must have their own reservation in order to lap swim. No household members can join you in your lane without their own reservation.
    • Maintain six feet of distance between individuals who are not in the same household at all times. Gatherings on the pool deck are prohibited.
    • Wear a face mask at all times, except when showering or in the pool.
    • Locker rooms remain closed and towels are not provided.
    • We have changing cabanas available for you to change out of your wet swimsuit after your swim. These are located at the indoor pool. Please do not change on the deck.
    • Our deck attendant will assist you with your lane assignment.
    • Swimmers must rinse off using the outdoor showers before entering the pool.
    • Swimming is limited to one swimmer per lane, except swimmers living in the same household may occupy the same lane (maximum of three swimmers per lane).
    • We ask that swimmers exit the pool and leave the facility as quickly as possible after their swim is complete or at the end of their 45-minute reservation.
    • Staff will wipe down all commonly touched surfaces between session times and prepare for the next group to arrive.
    • All previously written pool rules still apply. Lifeguards and OFJCC staff reserve the right to enforce any unwritten rule to keep the pool area safe.

    What To Bring With You

    • Membership card or driver's license
    • Please arrive dressed in your swimsuit as our locker rooms remain closed.
    • Your own goggles, towel, filled water bottle, face mask and any other aquatics workout equipment you may need (kick boards will be available for use).
    • A chair will be provided at the entry/exit of each lane for you to put down your personal effects.

    The Check-in Process

    • Please use your best judgment when deciding whether to keep your reservation. Anyone with respiratory or flu-like symptoms needs to stay home. Those who are considered by the CDC to be more vulnerable to COVID-19 or those who live with someone who is vulnerable are strongly encouraged to exercise extra precautions.
    • Arrive no more than 10 minutes before your appointment time. If you are early, please wait in your car to respect physical distancing requirements. Swimmers will be allowed back to the pool five minutes before the start of their reservation.
    • Everyone (members and staff) will have their temperature taken and be asked to complete a health check at our welcome table prior to entering the facility. Temperature must be below 100° F.

    Step 1:  Make Sure Your Membership is Active
    Your membership must be active in order to reserve swim times. If you are not a current member and would like to become one, please email [email protected]

    Step 2:  Registering Your Fitness Account Online
    Once your membership is active, you can reserve swim times using MyiClubOnline. If you have not previously logged in to MyiClubOnline, you will need to register your fitness account, following these directions:

    • You will need both your Membership Agreement number and your Barcode number. If you aren't sure of these, please email [email protected] or call (650) 223-8700 for assistance.
    • Go to MyiClubOnline.
    • At the "Member Sign In" page, click the grey "Register" button at the bottom.
    • Enter your agreement number, full name and ZIP code to begin registering.
    • You may also be asked for your Barcode.
    • Enter your email and create your username and password to complete your registration.

    Trouble signing in?
    If you have previously registered your MyiClubOnline Fitness Account but cannot log in, you may use the "I forgot my username or password" link on the Member Sign In page. If it is possible that you used an older email address when you first registered, be sure to try that email address. If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700 for assistance.

    Step 3:  Reserving Your Outdoor Pool Time
    Once you have created your MyiClubOnline account, you can reserve swim time using the following steps. 

    • Log in to MyiClubOnline.
    • On the "Classes" page, please select the desired week to see available times and search "Lap Swim."
    • Select the green "Enroll Now" button next to your desired time.
    • Reservations may be made up to 10 days in advance. Due to high demand, lap swim reservations are currently limited to four days/week.
    • Once you've completed your enrollment, you will receive a confirmation email.
    • Enjoy your swim time!

    If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700.

    Step 4:  (First visit only)  Complete a New Waiver
    Once you have created your MyiClubOnline account, you can reserve swim time using the following steps. 

    • Before you come to campus for the first time, please fill out a new waiver here.
    • Check the consent box.
    • Insert your first name, last name and barcode.
    • Add up to three names of minors on your account.
    • Input the email address where you would like your copy of the waiver to be sent.
    • Click "Submit." 
    • You will only need to do this the first time.

    If you have questions or need assistance, please email us at [email protected] or call (650) 223-8700.

     

     

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